Refund & Revision Policy
This is a plain-English summary for DC Market Intel digital deliverables. These policies are draft operating policies and should be reviewed by an attorney before full launch.
Refunds
Because each report is custom-generated using submitted business information, refunds are available only before intake submission or before report production begins.
Once analysis or report generation has started, full refunds are generally not available.
Refund exceptions may be considered for duplicate payments, non-delivery, or technical errors.
Revisions
Each order includes one revision window for factual corrections, missing purchased deliverables, broken files or delivery issues, and clear formatting/export problems.
Revisions do not include changing the purchased package scope, requesting a completely new report, rewriting the report because you disagree with a recommendation, or adding new business information after the report has already been generated.
Revision Windows
- AI Readiness Scorecard: 3 days after delivery
- AI Opportunity Snapshot: 5 days after delivery
- AI Opportunity Blueprint: 7 days after delivery
- Premium AI Operations Blueprint: 10 days after delivery
Reports are AI-assisted business intelligence deliverables, not legal, financial, tax, medical, HR, or compliance advice. Results, savings, ROI, and business outcomes are not guaranteed.